Steve's Pad

Display sleep problems solved…

March 17, 2003

I recently replaced my aging dual-500 and bought a dual-1.25 G4.

The machine works great, but it had this annoying problem when the computer was put to sleep. When I tried to wake it from sleep, the monitors would stay dark. I called Apples support line, talked with 4 different support people. No one had a clue.

A few days ago I saw a post on the internet that explained how to reset the nvram, so I tried it and it worked.

Here's what I did:

Restart the computer and hold down the cmd-option-o-f keys. This boots the computer to an open firmware prompt.

At the prompt, type "reset-nvram" and hit return. Then type "reset-all" and hit return. The computer is automatically restarted.

Why didn't Apple support suggest this? I have no idea. It seems like an obvious thing to try first.

Posted by sgehrman at March 17, 2003 4:34 PM